Privacy Policy

The protection of your privacy as a user of our website is an important priority for us. Accordingly, please find below advisories regarding the collection of anonymous and personal data.

1. Provider/controller per data protection laws.
   
   This website is provided as a service by the company
   
   IETEC Orthopädische Einlagen GmbH Produktions KG
   Am Frankengrund 3
   36093 Künzell
   Phone: +49-661-380-070
   Fax: +49-661-380-0760
   Email: privacy@ietec.de
   
   Represented by Managing Director Dominik Stumpf,
   recorded in the commercial register kept by Fulda Local Court under record HRA 1164
   
   
   
2. Data protection officer
   
   ecolaw Gesellschaft für Datensicherheit und Datenschutz mbH
   Represented by Managing Director Florian König
   Roseggerstraße 1, D-38440 Wolfsburg
   Phone: +49-5361-272-9293
   Fax: +49-5361-272-9296
   Email: datenschutz@ecolaw.de
   www.ecolaw.de
   
   Recorded in the commercial register kept by Braunschweig Local Court under record HRB 203444
   
   
   
3. Competent supervisory authority
   
   The Hessian Commissioner for Data Protection and Freedom of Information
   Gustav-Stresemann-Ring 1
   65189 Wiesbaden
   Phone: +49-611-1408-0
   Fax: +49-611-1408-611
   Email: poststelle@datenschutz.hessen.de
   
   
   
4. Fundamentals
   
   We store and process your personal data (form of address, name, address, email, phone number, bank account data) in compliance with applicable data protection laws, including particularly REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27
   
   April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR), the Federal Data Protection Act (BDSG) and other data laws [e.g., the Telemedia Act (TMG)].
   
   Under the GDPR and other regulations, data processing and usage are only lawful as expressly allowed under the GDPR or other laws or if the data subject grants consent thereto (prohibited without consent). Pursuant to these legal bases, data processing and usage are only lawful if
   
   a) the data subject’s consent has been obtained to the processing of his/her personal data for one or more specific purposes
   
   b) processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract
   
   c) processing is necessary to fulfill a legal obligation to which the controller is subject
   
   d) processing is necessary to protect the vital interests of the data subject or another natural person
   
   e) processing is necessary for the performance of a task that is in the public interest or is carried out in the exercise of official authority vested in the controller
   
   f) processing is necessary for the purposes of the legitimate interests of the controller or of a third party, unless outweighed by the interests, fundamental rights or basic freedoms of the data subject requiring the protection of personal data; this is particularly the case where the data subject is a child.
   
   Accordingly, we exclusively use and process your personal data lawfully for performance of contract, or on the basis of your granted, informed consent.
   
   In no case do we ever forward/disclose your personal data to third parties, including your postal address and email address. This does not apply regarding our service partners to whom data must be transferred in performance of contract, or if we provide express advisory accordingly. Data transfer is always limited however in such cases to the minimum scope necessary.
   
   
   
5. Anonymous data collection
   
   It is possible to visit our website without disclosing your identity. We only receive this information:
   
   
   • the name of your internet service provider
     
   • the website from which you navigated to our site (referrer URL)
     
   • the pages of our website that you visit
     
   • the date and time of page opening and the volume of transferred data
     
   • notification of successful page opening
     
   • browser type and version on the communicating computer/device
     
   • operating system of the communicating computer/device
     
   • IP address of the communicating computer/device
     
   
   This data is evaluated exclusively for statistical purposes. You remain anonymous as individual user, and this data is never linked to your personal data unless you have expressly consented thereto or one of the cases below applies.
   
   
   
6. Collection of personal data when visiting our website and when using our services in general
   
   We only collect personal data which you provide to us freely and voluntarily. Examples include: data for placing an order, for performance of contract, in responding to a survey and when registering for services requiring personal data (e.g., orders, promotions, newsletter subscription, etc.). In such cases, we exclusively collect data as legally entitled to do so, and as absolutely necessary for fulfillment of the services you request (generally including your name, address, phone number, and email for order processing, or only your email if subscribing to the newsletter).
   Where we ask for your personal data (in a contact or order form, for example), you only have to provide data which are mandatory. The data fields you have to complete are designated as “mandatory”. All additional data you provide are disclosed exclusively on a voluntary basis; you are not required to disclose such data.
   By disclosing such you grant consent to our storing and processing this data you provided for the respectively stated purposes. In some cases we request your express consent where such is required for data protection purposes. Such consent is voluntary, the decision has no other repercussions and granted consent may be withdrawn at any time with non-retroactive effect.
   
   Your data are transmitted using TLS encryption to ensure maximum security.
   This technology is employed to prevent unauthorized data usage by third parties. We save and process your data exclusively on servers located within the European Union. Data are never transferred to third countries unless we are entitled or obligated to do so by law, or you have granted express consent thereto in advance. Clear designation thereof is provided in such cases.
   
   
   
7. Data processing in performance of contract
   
   (7.1) Purpose of processing
   You provide us your personal data for purposes including subscribing to our newsletter, for example. The data requested for fields designated as “mandatory” are personal data necessary to conclude a contract with us.
   
   You are under no obligation, of course, to provide personal data. We will not however be able to render the service you have requested if you do not provide the necessary data (such as your email address, for the newsletter). The data you entered during the order process are thus processed without exception for the purpose of performance of contract.
   
   (7.2) Legal basis
   The legal basis for such processing is Art. 6 (1) b) GDPR.
   
   (7.3) Recipient categories
   for the newsletter system
   The system provider is INOMAIL direktmarketing. The data is stored on servers located in Berlin, Germany (NTT).
   
   Your personal data are not sent to third parties for any purposes other than those stated herein. In particular, your data are not forwarded/disclosed to third parties without your express consent, such as for advertising purposes.
   
   We only disclose your personal data to third parties if:
   
   • you have explicitly consented thereto as per Art. 6 (1) 1 a) GDPR
   • such is necessary for the performance of a contract pursuant to Art. 6 (1) 1 b), such as disclosure to lenders for contractual payment processing or to attorneys and legal service providers for enforcement in case of default on contractual payments.
   • a legal disclosure obligation applies per Article 6 (1) 1 c) GDPR
   
   disclosure is necessary per Article 6 (1) 1 f) GDPR for the purposes of asserting, exercising, or defending legal claims and there is no reason to assume that you have an overriding protected interest in the data not being disclosed.
   
   (7.4) Storage period
   We store data necessary for performance of contract until elapse of applicable statutory and contractual warranty/guarantee periods.
   
   We store data as required under commercial code and tax law for the applicable statutory periods, which in most cases is ten years (see § 257 Commercial Code/HGB, § 147 Tax Code/AO).
   
   Email addresses which we receive solely for the purpose of newsletter distribution are deleted immediately upon unsubscribing from the newsletter.
   
   
   
8. Webshop (forwarding)
   
   On our website links are provided to our non-public B2B shop, which only companies and business partners can log in for whom we have opened a corresponding account. The webshop has its own privacy policy, readable internally.
   
   
   
9. Matomo
   
   This website utilizes Matomo web analytics, a service provided by InnoCraft Ltd. (150 Willis St, 6011 Wellington, New Zealand) on our self-hosted system. Matomo software places a cookie (text file) on your computer which enables re-recognition of your browser.
   
   The following data are stored when individual pages of our website are opened:
   
   • the user’s IP address with the last two bytes abbreviated (anonymized)
     
   • the individual website page accessed and time of accessing
     
   • the page from which the user navigated to our website (referrer)
     
   • browser type, browser plug-ins, operating system
     and the screen resolution utilized
     
   • duration of website visit
   • pages accessed from the individual website page opened
     
   
   Data collected using Matomo are stored on our own dedicated server at Hetzner Online GmbH (Industriestr. 25, 91710 Gunzenhausen, Germany). Data are disclosed/forwarded to third parties. The legal basis for the processing of personal data is Art. 6 (1) 1 f) GDPR. We require the data to analyze users’ surfing behavior and derive information on the use of individual website elements. This allows us to continuously optimize the website for user-friendliness.
   
   Anonymizing IP addresses helps protect users’ personal data. This data is never utilized to personally identify website users, and is never associated with other data. All data are deleted as soon as no longer needed for our purposes.
   
   There are three options for you to object to the recording of data as outlined above:
   
   1. You can configure your browser to prevent the storage of any cookies. However, you may then no longer be able to utilize certain functionalities of our website which require identification (shopping cart, orders, personal settings, etc.)
      
   2. You have the possibility of enabling the Do Not Track setting in your browser. The Matomo system is configured so as to recognize this setting.
      
   3. You can create an opt-out cookie valid for a period of two years by a simple mouseclick. Matomo will then no longer record any further visits by you. Please note however that the opt-out cookie is deleted if you delete all cookies.
      
   
   Further information and the latest updated Matomo data privacy policy can be found at https://matomo.org/privacy/.
   
   
   
10. OpenStreetMap
    
    On our website we utilize the service OpenStreetMap (OSM) to display geodata. This purpose of this project is to collect freely available geodata for storage in a database for free usage by anyone (open data). These services are provided for the OSM community by the OpenStreetMap Foundation (OSMF for short, address: 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom). To enable map display, information concerning use of this website, including your IP address, is forwarded to OpenStreetMap.
    Additionally, a ‘session cookie’ is stored on the computer of website visitors. For further information see the OpenStreetMap data privacy policy at: https://wiki.osmfoundation.org/wiki/Licence/Licence_and_Legal_FAQ and https://wiki.osmfoundation.org/wiki/Licence
    
    
    
11. Facebook (links)
    
    While this website does not utilize any social plug-ins of the social media provider Facebook, links are provided to our company Facebook page (hereinafter “fan page”) operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor Dublin 2, Ireland (hereinafter “Facebook”).
    If you are logged in to Facebook and click on the link to our Facebook fan page, Facebook references your fan page visit to your Facebook account. If you wish to avoid this you have to log out of your Facebook account before clicking the link.
    
    If you are not logged out of Facebook, Facebook processes your personal data when you visit our fan page. Even though it is our fan page, we have no influence over data processing by Facebook. The personal data processed by Facebook and your data privacy rights vis-à-vis Facebook are outlined in Facebook privacy policy, available here: https://www.facebook.com/about/privacy
    
    
    
12. Instagram (links)
    
    Links are provided on our website to company Instagram page. This is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor Dublin 2, Ireland (hereinafter “Facebook”). When you click the link to our company’s Instagram account (on the Instagram logo), you are automatically directed to our company Instagram page. If you are logged in to your Instagram account, Instagram references your visit to our Instagram page to your account. You can prevent this by logging out of your Instagram account before visiting our website. Further advisories on data processing by Instagram and detailed information on your rights can be found in the Instagram data privacy policy available here: https://help.instagram.com/519522125107875
    
    
    
    
13. Google Maps (links)
    
    On our website we provide links to Google Maps, an online map service provided by Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter “Google”). These are displayed map “pins” marking the locations of our partners. No data is transmitted to Google by virtue of simply visiting our website. When you click on such a pin/marker on the map section displayed, a new window/tab opens taking you to Google Maps. A connection to Google servers is established in this process. You can then use Google Maps for route planning to visit our partners. Please note that your IP address is transmitted to Google in this process. This is necessary to provide you the map data, and occurs regardless of whether you are logged into or even have a user account with Google. If you are logged in to Google, your data are directly referenced to your account. You must log out first if you do not wish for your Google account to be referenced. Google maintains a usage profile based on your stored data for advertising, market research, and other purposes.
    Your IP address may also be transmitted to Google servers in the US.
    
    Any data transfers into the US in interaction with Google comply with the applicable standard data protection clauses of the EU Commission.
    Further information on data usage by Google, on settings, objection rights, and data protection otherwise can be found in the Google data privacy policy, available here: https://www.google.de/intl/de/policies/privacy
    
    
    
14. Use of cookies
    
    We utilize cookies to make our website attractive and enable the usage of certain functionalities.
    Cookies are small text files stored on your computer. Most of the cookies we use are deleted from your hard drive after the browser session is terminated or you log out (‘session cookies’). Other cookies remain on your computer which allow us to re-recognize your computer upon your next visit (‘persistent cookies’). Persistent cookies are stored for varying periods of time. When you first visit our website you see a ‘cookie manager’ pop-up explaining the cookies we use. By clicking “Accept all cookies” you grant consent to the use of all of the cookies and plug-ins specified in the cookie manager and in this data privacy policy.
    You can configure your browser at any time to prevent the use of cookies. Please note that our website may not function properly in such case. You can change previously selected settings at any time from within the cookie manager.
    
    An overview is provided below of the necessary and functional cookies used on our website. Necessary cookies are required to enable website usage and functionalities. These enable basic functionalities, such as page navigation and placing of items in a shopping cart until you either complete the purchase or leave the website.
    
    The legal basis for such processing is Art. 6 (1) f) GDPR.
    

    Cookie or other name	Provider	Purpose	Cookie expiration	Type
    timezone	local	Time zone determination	30 days	Persistent cookie essential
    cookie-preference	local	Saving of cookie settings	30 days	Persistent cookie essential
    csrf[frontend.store-api.proxy]	local	Cross-site request protection	Session	Persistent cookie essential
    csrf[moorl.merchant-finder.search]	local	Search & positioning; on pages with a merchant finder	Session	Persistent cookie essential

    
    You can use the cookie consent manager we provide to at any time change your selection of saved cookies and withdraw previously granted consent with non-retroactive effect. Alternatively, you can manage and delete the cookie usage settings manually in your browser. Please note that the status regarding your consent to/rejection of cookies used on our website is itself saved in a cookie on your device.
    If you delete all cookies you will be prompted to adjust your cookie settings again the next time you visit our website. Detailed instructions on adjusting cookie settings with the most commonly used browsers are available via the following links:
    
    Mozilla Firefox:
    https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen?redirectlocale=de&redirectslug=Cookies+l%C3%B6schen
    
    Microsoft Edge:
    https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies
    
    Microsoft Internet Explorer
    https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
    
    Google Chrome:
    https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de
    
    Apple Safari:
    https://support.apple.com/de-de/guide/safari/sfri11471/mac
    
    Opera:
    https://help.opera.com/de/latest/web-preferences/
    
    
    
15. Withdrawal of consent
    
    You can withdraw previously granted consent in accordance with data protection regulation for specific data usages and/or services at any time with non-retroactive effect. To do so, simply notify us via the following contact options:
    
    IETEC Orthopädische Einlagen GmbH Produktions KG
    Am Frankengrund 3
    36093 Künzell
    Phone: +49-661-380-070
    Fax: +49-661-380-0760
    Email:  privacy@ietec.de
    
    
    
16. Your rights as data subject
    
    As a data subject you enjoy a number of rights regarding your personal data. We as data controller have taken steps to ensure that you, the data subject, receive all information per Articles 13 and 14 GDPR and all notifications per Articles 15–22 and Article 34 GDPR relevant to processing in a transparent, understandable, and easily accessible manner using clear and simple language. This applies in particular regarding information pertaining specifically to children. Information may be communicated by letter, in electronic form or otherwise. Information may be provided to you verbally at your request as long as your identity is established that you are the data subject concerned via (non-verbal) documentation.
    
    You have the right naturally to request at any time in writing or electronic form information regarding data on file concerning you, the source and recipients of and the purposes of keeping such data. You furthermore have the right to request that incorrect data be corrected, and your data be erased or access thereto restricted if and as such is legally required. To do so, simply notify us via the following contact options:
    
    IETEC Orthopädische Einlagen GmbH Produktions KG
    Am Frankengrund 3
    36093 Künzell
    Phone: +49-661-380-070
    Fax: +49-661-380-0760
    E-Mail: privacy@ietec.de
    
    Your specific rights are as outlined below.
    
    (16.1) Right to confirmation and information
    You may request confirmation from us of whether we process/are processing personal data concerning you.
    
    If we do process/are processing your data, you may request from us information regarding the following:
    a.) the purposes for which personal data are processed
    b.) the categories of personal data processed
    c.) the recipients or categories of recipients to whom the personal
    d.) the planned duration of the retention of personal data concerning you, or the criteria for determining the retention period if the former is unknown
    e.) the rights accruing to you to the rectification or deletion of your personal data, to
    have us restrict such data from processing and to object to the processing thereof
    f.) your right to lodge complaint with a supervisory authority
    g.) the origin of personal data which have not been collected from the data subject – all available information
    h.) whether automated decision-making, including profiling, per Art. 22 (1) and (4) GDPR are performed, and if so and otherwise as applicable, relevant information on the logic employed and the scope of such processing and its intended impact on the data subject.
    
    You furthermore have the right to request information on whether your personal data is transferred to a third country or an international organization. You may request information regarding the effective data transfer guarantees in place per Art. 46 GDPR.
    
    (16.2) Right to rectification
    You have rights of rectification and/or completion if the personal data of yours we process are incorrect or incomplete. Rectifications are made without delay in such case.
    
    (16.3) Right to restriction of processing
    If the following conditions are met, you may request that your personal data be restricted from processing.
    a.) if you dispute the accuracy of personal data concerning you, we will review the accuracy thereof if able to do so for the period in question
    b.) if processing is unlawful and you object to the erasure of the personal data, requesting instead that the personal data be restricted from processing
    c.) if we no longer require the personal data for the processing purposes but you need it to be retained in order to assert, exercise, or defend legal claims, or
    d.) if you have objected to processing in accordance with Art. 21 (1) GDPR and it has not yet been determined whether our legitimate interests outweigh your reasons.
    
    If your personal data have been restricted from processing, this data may be stored and may only be used with your consent or for the purposes of asserting, exercising, or defending legal claims or protecting the rights of another natural or legal person, or for important reasons of public interest to a European Union nation or Member State.
    
    If restriction from processing rights are limited pursuant to the above, we will inform you before an implemented restriction from processing is lifted.
    
    (16.4) Right to erasure
    a.) Erasure obligation
    You may demand that we erase personal data concerning you without delay, and we are obligated to erase such data without delay if one of the following applies:
    aa.) the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
    bb.) you withdraw consent to processing per Article 6 (1) a) or Article 9 (2) a) GDPR and no other legal basis for processing exists.
    cc.) You lodge objection to processing per Art. 21 (1) GDPR Art. 21 and there is no overriding legitimate interest in processing, or you object to processing in accordance with Art. 21 (2) GDPR.
    dd.) The personal data concerning you have been processed unlawfully.
    ee.) the erasure of your personal data is necessary to fulfill a legal obligation under Union law or the law of Member States to which we are subject.
    ff.) the personal data concerning you were collected in connection with information society services per Art. 8 (1) GDPR.
    
    b.) Third-party notification
    If we have made personal data concerning you public and are obligated to erase such data pursuant to Article 17 (1) GDPR, we will take technical and other measures which are adequate in view of the state of technology and cost of implementation so as to enable the notification of the data controllers who process the personal data that you as data subject have demanded the erasure of all links to such personal data and all copies and replications thereof.
    
    c.) Exceptions
    Right to erasure does not accrue if processing is necessary
    aa.) to exercise the right of free speech and/or rights to information
    bb.) to fulfill a legal obligation that requires processing by Union or member state law to which we are subject, or for the performance of a task carried out in the public interest or in exercise of official authority vested in us
    cc.) for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9 (2) as well as Article 9 (3) GDPR
    dd.) for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes in accordance with Article 89 (1) GDPR in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
    ee.) for the establishment, exercise, or defense of legal claims.
    
    (16.5) Right of notification
    If you have asserted your right to rectification, erasure, or restriction from processing with us, we are obligated to notify all disclosure recipients of the personal data concerning you of the rectification or erasure made or and/or of restricting of the data from processing unless such proves impossible or involves disproportionate effort.
    
    You have the right to require us to notify you of such recipients.
    
    (16.6) Right to data portability
    You have the right to receive the personal data concerning you which you have provided to us in a structured, commonly used, and machine-readable format. You furthermore have the right to have those data transmitted to another controller without hindrance from the controller to which the personal data have been provided, where
    
    a.) processing is based on consent pursuant to point (a) of Article 6 (1) or point (a) of Article 9 (2) or on a contract pursuant to point (b) of Article 6 (1), and
    b.) processing is carried out by automated means.
    
    In exercising this right to data portability you furthermore have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The freedoms and rights of others may not be thereby adversely affected.
    
    The exercise of the right to data portability shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
    
    (16.7) Right to object
    The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6 (1), including profiling based on those provisions.
    
    We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for processing which override your interests, rights, and freedoms, or as necessary for the establishment, exercise, or defense of legal claims.
    
    You have the right to object at any time to the processing of your personal data concerned for the purposes of direct marketing and of profiling based on such direct marketing.
    
    If you object to processing for direct marketing purposes, we will no longer process your personal data concerned for such purposes.
    
    In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.
    
    (16.8) Right to withdrawal of consent under data protection law
    You have the right to withdraw consent under data protection law at any time. Withdrawing consent does not affect the legality of processing performed on the basis of consent prior to withdrawal thereof.
    
    (16.9) Automated individual decision-making, including profiling
    You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
    This does not apply if the decision
    a.) is necessary for entering into, or performance of, a contract between the data subject and a data controller
    b.) is authorized by Union or Member State law to which the controller is subject and which lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or
    c.) is based on your explicit consent.
    
    These decisions shall not be based on special categories of personal data referred to in Article 9 (1), unless point (a) or (g) of Article 9 (2) applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place.
    
    In the cases referred to in points (a) and (c), we shall implement suitable measures to safeguard your rights and freedoms and legitimate interests.
    
    (16.10) You have the right to lodge a complaint with a supervisory authority,
    including particularly the authority competent for the member state of your residence, at your place of work or at the place of the alleged violation, if you believe that your personal data are being processed in breach of the GDPR.
    
    The supervisory authority with which a complaint is lodged informs the complainant of the status and the results of the complaint, including the possibility of judicial remedy per Art. 78 GDPR.
    
    
    
17. Newsletters and email advertising
    
    Visitors to our website have the option of subscribing to our newsletter. In accordance with the principle of data minimization, the only required information you have to provide is your email address. You may optionally provide as well, on a voluntary basis, your form of address/title and first and last names.
     Your data are stored in a database on NTT servers in Berlin and used in the INOMAIL cloud software. The software is operated by the provider INOMAIL direktmarketing (Philipp-Reis-Straße 8, 97437 Haßfurt, Germany), with whom we have concluded a processing contract. We do not at any time disclose your data to third parties, and utilize your data exclusively for the purpose of newsletter distribution.
    
    When you specifically subscribe to our newsletter, we use your email address for our own promotional purposes until you unsubscribe from the newsletter. You may unsubscribe at any time without incurring any cost other than communication costs charged at the applicable rates of your access provider. You can unsubscribe at any time from within the newsletter itself (the distributed mailing) or by sending email notification to newsletter@ietec.de.
    
    
18. Contact form
    
    In sending us an inquiry via the contact form you consent to the storing of the data you provided in the contact form on the servers and IT systems of IETEC Orthopädische Einlagen GmbH Produktions KG, and to the processing of this data for purposes of responding to your inquiry. The legal basis for processing is Article 6 (1) 1 a) GDPR. We do not at any time disclose your data to third parties, and utilize your data exclusively for the purpose for which they were gathered. We solely collect mandatory data in our contact form which is necessary to properly respond to your inquiry, in accordance with the principle of data minimization. The mandatory data are: email address, the inquiry reason, form of address, first name, last name, and your message. You can optionally provide your company name and address as voluntary information.
    
    In our contact form you are able to select an inquiry reason (e.g., research and development information, partnership inquiry, questions about the company, etc.). Depending on your selected inquiry reason, your inquiry may be forwarded to the responsible individuals at IETEC Orthopädische Einlagen GmbH Produktions KG based on contact lists. These email contact lists consist solely of the email addresses of employees of IETEC Orthopädische Einlagen GmbH Produktions KG.
    
    Received inquiries are not subjected to statistical analysis, except for ‘inquiry reason’ data, which we retain in a database on an anonymized basis so we can gauge the volume of inquiries we are receiving for various reasons. All data allowing inference of personal identity are removed before saving in our database, thus this data is no longer personal data. The legal basis for this is Article 6 (1) 1 f) GDPR.
    
    We retain data you have entered in the contact form until you request its deletion, revoke consent to its storage, or the purpose for which data is stored no longer applies (e.g., when your inquiry has been addressed). Mandatory retention periods and other statutory requirements remain thereby unaffected.
    
    
19. Further information
    
    If you have any further questions or suggestions regarding data protection, or would like to receive information regarding your data or its rectification or erasure, please contact us by email or letter at:
    
    IETEC Orthopädische Einlagen GmbH Produktions KG
    Am Frankengrund 3
    36093 Künzell
    Phone: +49-661-380-070
    Fax: +49-661-380-0760
    Email: privacy@ietec.de

Künzell, January 2024